Our values
These principles guide every clearance we do—whether we're helping an executor meet a deadline or supporting a family through loss.
Respect
Every home has a story. We treat belongings, properties, and families with the dignity they deserve—whether we're moving quickly or taking our time.
Sensitivity
We understand that clearance isn't just logistics—it's emotional. We read the room, follow your lead, and never make assumptions about what matters to you.
Professionalism
You can count on us to turn up on time, do what we said we'd do, and leave the property exactly as promised. No surprises, no shortcuts.
Trust
We're often working unsupervised, handling valuables, and making judgment calls. That responsibility isn't lost on us. We earn your trust through honesty and care at every step.
Compassion
We're not just here to clear a house—we're here to lighten a burden. If that means pausing so you can take a breath, we pause.
Our commitment to accessibility
In accordance with our values, we're committed to making our website accessible to everyone. While we've made significant progress, we're continually improving. Read our accessibility statement for full details.
Our commitment to transparent pricing
In accordance with our values, we created Kolt's Price Promise.
Your insight helps us improve
We’re still growing, and your feedback helps us get things right. If you have:
- used our website
- used our services
- been in touch
then please consider sharing your experience on Trustpilot.